Context HelpIf you feel lost inside our hosting Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A popup will appear. It offers exhaustive information about all the operations that you can carry out on that particular page. Each pop-up window appears on the very same page so that you can quickly return to your work.
Video TutorialsWe have a huge selection of instructional video clips clarifying how to work with our hosting Control Panel. They're intended for those of you who want to see how things are being done instead of just reading articles. Thus, anyone can quickly find their way around our Control Panel by simply watching our step-by-step tutorial videos.
F.A.Q.If you can't find the answer you searching for, have a peek at our extensive Frequently Asked Questions database, which includes questions asked by real people and offers real solutions. We constantly "revamp" our Frequently Asked Questions section with new questions & answers so as to encompass all the new additions and innovations related to our system.
Ticketing SystemIf you still can't discover the solution you need in the Frequently Asked Questions database either, you can contact our fantastic team of technical support engineers available 24x7 and ready to assist you with any issue. Each trouble ticket you submit will be replied to in less than 1 hour (the average response time being approximately 20 minutes), so you won't have to wait a long time to get an answer to your question.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 219380
Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com